Trust & quality

Authentication

Every listing is checked before it goes live — especially important for our pre-owned bags.

01

Materials & make

Construction, hardware, finishing, and materials — reviewed against what is expected for the designer and model.

02

Brand markers

Logos, stamps, date codes, serial indicators, and other brand-specific details, checked where they apply.

03

Condition clarity

Photos and descriptions match the item. On pre-owned bags, wear is noted honestly — never hidden.

What we check

  • Materials, construction, hardware, and finishing details
  • Brand-specific markers, logos, stamps, and serial indicators where applicable
  • Condition photography that matches the item you receive
  • Consistency against known authentic references for that designer and model

New and pre-owned

Most of our clothing, shoes, and accessories arrive brand new and are still checked for authenticity and presentation before listing. Pre-owned inventory is focused on bags — those pieces get the same authenticity checks, plus a clear condition read so you know what you are buying.

Why this matters

Buying designer fashion online should feel straightforward and trustworthy. The process is there for first-time luxury buyers and collectors alike.

Still have questions?

See verified customer feedback on Grailed, or contact us before you purchase. Better to ask early than leave any doubt.